Privacy Policy

Last updated: Aug 2026

Information Commissioner Registration Certificate: ZC223124 (https://ico.org.uk/ESDWebPages/Entry/ZC223124)

1. WHO WE ARE

Planet Accounting is a sole trader accounting practice trading as The Planet Accounting Company. Our contact details are: vincent@tpacc.uk / 07384 346508. We are the data controller for the purposes of UK GDPR.

2. WHAT DATA WE COLLECT

We may collect and process the following personal data:

Name, email address, and phone number (when you contact us)
Business details and financial information (when providing accounting services)
HMRC-related information necessary to fulfil your compliance obligations
Any other information you voluntarily provide to us

3. HOW WE USE YOUR DATA

We use your personal data to:

Provide accounting, bookkeeping, and tax services
Communicate with you about your account and our services
Meet our legal obligations, including HMRC reporting requirements
Respond to enquiries submitted via our website

4. LEGAL BASIS FOR PROCESSING

We process your data on the basis of: contract (to deliver the services you have engaged us for); legal obligation (to comply with HMRC and other regulatory requirements); and legitimate interests (to respond to enquiries and communicate with prospective clients).

5. DATA SHARING

We do not sell or rent your personal data to third parties. We may share data with HMRC and other regulatory bodies where required by law, and with software providers (such as Xero) used to deliver our services, who are bound by their own data protection obligations.

6. DATA RETENTION

We retain client records for a minimum of six years in accordance with HMRC requirements. Enquiry data from individuals who do not become clients is deleted within 12 months.

7. YOUR RIGHTS

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (where applicable)
Object to or restrict processing
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at vincent@tpacc.uk.

8. COOKIES

This website does not use tracking cookies or analytics software.

9. CHANGES TO THIS POLICY

We may update this policy from time to time. The current version will always be available on this page.

10. CONTACT

If you have any questions about how we handle your data, please contact us at vincent@tpacc.uk or call 07384 346508.